Tahsin Ismail, Project Officer - Child Development Centre
Vathsalya Charitable Trust, is a dedicated non-governmental organization (NGO) committed to addressing the needs of migrant laborers and their families in Bangalore, India. The organization operates across two centers, focusing on providing holistic support in areas such as education, nutrition, and healthcare. With four core verticals—Child Development Program, Child Nutrition Program, Income Generating Program, and Education Sponsorships—Vathsalya Charitable Trust aims to uplift marginalized communities by offering essential services and opportunities for growth. The organization's team is passionate about empowering migrant families through education, skill development, and access to healthcare services.
Family Member
Sandeep Jethwa, as a family member of a Tata employee, joined the ProEngage project driven by a strong desire to contribute his skills for societal good. He brought a wealth of expertise in computer skills, Microsoft Office, and database management to the table.
Lead - Dispute Resolution, Tata Tele services
Shubhada Ghosh, based in Bengaluru and lead at Tata Tele Business Services, brings extensive computer and Microsoft Office skills. She joined ProEngage to contribute to non-profits, create an impact and expand her network.
Vathsalya Charitable Trust faced significant challenges related to educational and technological gaps among it's team members, particularly the teachers working in their child development program.
“The teachers, predominantly from local communities, lacked proficiency in computer skills, which posed obstacles in generating comprehensive reports required for donor organisations.”, says Tahsin Ismail, Project Officer - Child Development Centre (Vathsalya Charitable Trust).
Recognising this critical need Vathsalya sought support from Chezuba to bridge these gaps. The project aimed to provide targeted training and support to Vathsalya's team members, enabling them to enhance their computer literacy.
The journey of volunteers Sandeep Jethwa and Shubhada Ghosh with Vathsalya Charitable Trust exemplifies the transformative power of skill-based volunteering in creating meaningful impact.
Upon joining the project, Sandeep and Shubhada approached their roles with dedication and enthusiasm.They collaborated closely with the teachers, taking into account their unique backgrounds and learning requirements.
During the training sessions, Sandeep shared his expertise in computer systems, guiding the teachers through various applications and tools essential for their work. Simultaneously, Shubhada focused on enhancing the teachers' proficiency in data management and Excel usage, offering practical tips and tricks to streamline their reporting processes.
Despite the project's overall success, Sandeep and Shubhada faced a few obstacles while volunteering. One key challenge was limited access to tools, particularly computer systems, which hindered teachers' hands-on practice. Furthermore, the teachers'various levels of technological skill made it difficult to customise training sessions that effectively met everyone's needs.
To ensure clarity and understanding, communication challenges such as language differences and technical terminology needed to be carefully navigated. Despite these obstacles, Sandeep and Shubhada tackled each one with tolerance and ingenuity,modifying their teaching methods and offering extra help as needed.
Teachers at Vathsalya learned how to use computers well, which in turn helped them in reporting and managing data effectively.
The project's impact extended beyond administrative tasks, fostering a culture of continuous learning and skill development among the staff. As a result, the quality and accuracy of the organisation's reports improved substantially, facilitating clearer communication with donor organisations and stakeholders.
The project made things easier for the organisation and helped Vathsalya's staff learn important skills for their careers.
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